Returns:

• 30-Day Return Policy: Full refund if returned within 30 days of delivery.
• Original Packaging: Product must be in its original packaging.
• Complete Items: Include all accessories, manuals, and documentation.
• Condition: Product must be free from damage, alterations, and wear.
• Refund Process: Refunds are processed after receipt and inspection.
• Return Shipping: Customer is responsible for return shipping cost (for non-warranty returns).
• International Orders: Import Duties, Taxes, and Fees are non-refundable for international (non-U.S.) orders (for non-warranty returns).

 

Warranty:

• All Products: 2-year warranty covering manufacturing defects and electronics malfunctions.
• Coverage: Includes repair or replacement and return shipping cost.
• Hassle-Free Service: Sotsu covers all repair or replacement shipping costs.